{"id":10630,"date":"2020-11-10T12:51:40","date_gmt":"2020-11-10T12:51:40","guid":{"rendered":"https:\/\/homecareinnovation.com\/conditions-de-retour\/"},"modified":"2020-11-10T12:51:52","modified_gmt":"2020-11-10T12:51:52","slug":"conditions-de-retour","status":"publish","type":"page","link":"https:\/\/homecareinnovation.com\/fr\/conditions-de-retour\/","title":{"rendered":"Conditions de retour"},"content":{"rendered":"

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Conditions de retour<\/h2>\n

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Produit standard<\/h3><\/div>
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Vous avez le droit d’annuler votre commande jusqu’\u00e0 14 jours apr\u00e8s r\u00e9ception, sans avoir \u00e0 donner de raison. Apr\u00e8s l’annulation, vous disposez d’un d\u00e9lai suppl\u00e9mentaire de 14 jours pour retourner votre produit. Vous serez alors cr\u00e9dit\u00e9 du montant total de la commande, y compris les frais d’exp\u00e9dition. Nous prendrons \u00e9galement en charge les frais de retour de votre produit.<\/p>\n

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Produit personnalis\u00e9<\/h3><\/div>
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Lorsque le produit est fabriqu\u00e9 sur mesure par nos soins selon les sp\u00e9cifications que vous avez entr\u00e9es. Le droit de r\u00e9tractation ne s’applique pas.\u00a0La vente est donc d\u00e9finitive apr\u00e8s le paiement r\u00e9ussi.<\/p>\n

Les produits de taille ne seront pas retourn\u00e9s et rembours\u00e9s.<\/div> <\/div>\n

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Remboursement dans les 14 jours<\/h3><\/div>
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Nous garantissons un remboursement complet, y compris les frais d’exp\u00e9dition, dans les 14 jours suivant la notification de retour.<\/p>\n

Nous ne rembourserons ce montant qu’apr\u00e8s avoir re\u00e7u le produit.<\/p>\n

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Droit de r\u00e9vocation<\/h3><\/div>
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Si vous exercez votre droit de r\u00e9tractation, le produit avec tous les accessoires livr\u00e9s et – si cela est raisonnablement possible – dans son \u00e9tat et son emballage d’origine sera renvoy\u00e9 \u00e0 l’entrepreneur.<\/p>\n

Pour exercer ce droit, veuillez nous contacter \u00e0: info@homecareinnovation.com<\/a>. Nous vous rembourserons ensuite le montant de la commande dans les 14 jours suivant la notification de votre retour si le produit a d\u00e9j\u00e0 \u00e9t\u00e9 retourn\u00e9 en bon \u00e9tat.<\/p>\n

Pour plus d’informations sur votre droit de r\u00e9tractation en tant que consommateur, veuillez vous r\u00e9f\u00e9rer \u00e0 la page suivante : http:\/\/leblog.coliback.com\/procedure-de-retour-obligations-site-marchand-envers-particuliers\/#:~:text=Apr%C3%A8s%20l’achat%3A,marchand%20ne%20peut%20le%20refuser.<\/a><\/p>\n

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